Terms and Conditions
Reservations and tour costs
All reservation requests are subject to availability at the time of booking. Any verbal, written or electronic quote is an estimate only of the price. If the holiday request is available, Movidas Journeys will provide the client or the travel agent a written reservation confirmation which will include the price and payment date requirement.
Non-refundable deposit (at time of booking): A$250 per adult
In order to secure a booking, the above non-refundable security deposit must be paid within 7 days of confirmation.
Further deposits for cruises and special land packages may be required and will carry further booking conditions. This will be advised at the time of booking and/or confirmation. Failure to pay the deposit by the due date may lead to cancellation of reservations. Most airfares require ticketing shortly after reservations are made and these amounts will be advised separately.
Final payment is due 60 days before the traveller’s departure from Australia. Failure to make the final payment by the due date may result in cancellation of reservations and loss of deposit.
Cancellations and refunds
Written instructions only will be accepted by Movidas Journeys in order to cancel a booking. Cancellation charges for all bookings are subject to regulations of airlines, coach, cruise, charter transportation, tour operators, hotels and any other Principals involved.
- 60 days or more prior to departure from Australia: Deposit paid.
- 59 – 45 days: Deposit plus principal fee(s).
- 45 – 31 days: 25% of booking cost.
- 30 – 15 days : 50% of booking cost.
- Within 15 days or after departure from Australia: 100% of booking cost.
Note: All the above amounts are in addition to any fees charged by the airlines and cruise companies.
Communication charges incurred may also be added to the above cancellation charges. If the cancellation charge is more than clients’ advance payment, the client(s) or travel agent remain liable for the difference.
Cancellation by the principal
Movidas Journeys reserves the right to cancel a tour for unusual or unforeseen circumstances outside the company’s control or if minimum numbers for a tour have not been met. If a journey/tour is cancelled the client may choose between a full refund of all monies paid or any alternative tour offered in lieu by Movidas Journeys or the Principal.Movidas Journeys will not be liable for any incidental expenses that the client(s) or travel agent may have incurred as a result of the new booking such as visas, vaccinations, non-refundable connecting flights or loss of enjoyment, etc. If an alternative journey chosen by the client(s) is of a lower value than that originally booked then the client is entitled to a refund of the price difference. If the alternative journey chosen by the client(s) is of higher price than that originally chosen then the client(s) must pay the difference.
Late booking fees and amendment fees
If late bookings require urgent courier fees, these will be passed on to the traveller.
We understand that sometimes arrangements need to be changed due to unforseen circumstances, and Movidas Journeys will allow a degree of flexibility, however a fee of $50 per amendment may be charged at our discretion, as well as any communication expenses incurred.
Travel insurance is strongly recommended to cover loss of deposit or final monies paid, in the event of unavoidable cancellation due to illness or other causes covered in the policy as well as personal baggage loss, medical expenses, etc.